Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: January 15, 2025
Information We Collect
When you interact with auralithosar's platform, we collect various types of information to provide you with personalized financial education and business process guidance. This collection happens through direct interactions, automated technologies, and third-party sources when you consent to such data sharing.
Personal Identifiers
Your name, email address, phone number, postal address, and other contact information you provide when creating an account or communicating with us.
Learning Data
Course progress, quiz results, learning preferences, and educational goals to customize your experience and track your development.
Technical Information
Device information, IP addresses, browser types, operating systems, and usage patterns to ensure platform security and optimize performance.
Communication Records
Support tickets, feedback submissions, and correspondence with our team to maintain service quality and resolve issues effectively.
How We Use Your Information
We use the information we collect primarily to deliver educational content, improve our services, and maintain a secure learning environment. Your data helps us understand how learners interact with financial concepts and business processes, allowing us to refine our curriculum and teaching methods.
Educational Services: We personalize your learning experience by tracking progress through modules, identifying areas where you might need additional support, and suggesting relevant resources based on your interests and career goals.
Platform Improvement: Aggregated usage data helps us identify which topics resonate most with learners, optimize our platform's performance, and develop new content that addresses emerging trends in finance and business management.
Communication: We use your contact information to send course updates, respond to support inquiries, and share important platform announcements. You can control the frequency and types of communications you receive through your account settings.
Data Security Measures
Protecting your personal information is a fundamental responsibility we take seriously. Our security framework follows industry best practices and Canadian privacy regulations to safeguard your data against unauthorized access, alteration, or disclosure.
Encryption
All data transmissions use TLS encryption, and sensitive information is encrypted at rest using AES-256 standards.
Access Controls
Multi-factor authentication and role-based access ensure only authorized personnel can access your information.
Regular Audits
We conduct quarterly security assessments and annual third-party audits to maintain the highest protection standards.
Data Monitoring
Continuous monitoring systems detect unusual activity and potential security threats in real-time.
Your Privacy Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
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Right to Access: You can request a copy of all personal information we hold about you, including how we obtained it and who we've shared it with.
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Right to Correction: If you find inaccuracies in your personal information, you can request corrections or updates at any time through your account settings.
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Right to Deletion: You may request deletion of your personal information, subject to certain legal and contractual obligations we must fulfill.
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Right to Portability: Upon request, we can provide your personal information in a structured, commonly used format for transfer to another service.
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Right to Withdraw Consent: Where we process your information based on consent, you can withdraw that consent at any time without affecting previous lawful processing.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and provide ongoing support for your learning journey. Different types of data have different retention periods based on their purpose and legal obligations.
Account Information
Retained for the duration of your active account plus 7 years after closure to comply with financial record-keeping requirements.
Learning Progress Data
Kept for 5 years after your last platform interaction to support potential re-enrollment and continuing education tracking.
Technical Logs
Security and system logs are retained for 2 years, while basic analytics data is aggregated and anonymized after 18 months.
Communication Records
Support conversations and feedback are retained for 3 years to maintain service quality and resolve potential future issues.
Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively and comply with legal obligations. Any sharing is done with appropriate safeguards and contractual protections.
Service Providers: We work with trusted partners who help us deliver educational content, process payments, and maintain our platform. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Compliance: We may disclose information when required by law, court order, or government regulation. In such cases, we limit disclosure to the minimum necessary and notify affected users when legally permitted.
Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets, but always under equivalent or stronger privacy protections.
International Data Transfers
While auralithosar operates primarily within Canada, some of our service providers may process data outside Canadian borders. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
We use standard contractual clauses, adequacy decisions, and other approved mechanisms to ensure your data receives equivalent protection regardless of where it's processed. You have the right to request information about specific international transfers affecting your personal data.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser, though some functionality may be limited if you disable certain cookies.
Essential Cookies: These are necessary for the platform to function properly, including maintaining your login session and security features. These cookies cannot be disabled without affecting core functionality.
Analytics Cookies: We use these to understand how users interact with our content, which helps us improve the learning experience. These cookies collect aggregate data and don't identify individual users.
Preference Cookies: These remember your settings and preferences, such as language choices and course display options, to provide a more personalized experience.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify active users via email and display a prominent notice on our platform.
Minor updates, such as clarifications or administrative changes, will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions & Concerns
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how your information is handled, we're here to help.
Email: info@auralithosar.world
Phone: +1 905 792 9614
Mail: 10339 124 St, Edmonton, AB T5N 3W1, Canada
We aim to respond to privacy inquiries within 30 days and will work with you to resolve any concerns about your personal information.